Contact

Last Updated: October 9, 2025

We’re here to assist you! If you have any questions, concerns, or inquiries, feel free to reach out to us. Our team is always ready to help.

Get in Touch

We’d love to hear from you—whether you have a question about your order, need assistance with returns or exchanges, or simply want to learn more about our products. Our customer care team is here to help and ensure your experience with Aurelin is smooth and satisfying.

  • Address: 208 Burrington Rd, Greenville North Carolina 27834, United States
    This is our official business address. Please contact us before sending any returns so we can guide you through the process.
  • Phone: +1 (252) 900-3587
    Call us during business hours for quick assistance and order-related inquiries.
  • Email: help@aurelin.shop
    The best way to reach us! Drop us a message anytime and we’ll get back to you as soon as possible.

Our typical response time is within 24–48 business hours, and we’re committed to providing clear and helpful solutions every step of the way.

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Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM

All order processing and support hours follow Central Time (UTC -6:00, Chicago).
Saturday - Sunday: Closed

For prompt assistance, we recommend contacting us via email. We strive to respond to all inquiries within 24-48 hours.

Thank you for choosing Aurelin! We look forward to serving you.

Contact Information

Business Name: Aurelin

Working Hours: 9:00 AM - 5:00 PM (Monday - Friday)

Business Phone: +1 (252) 900-3587

Business Mail: help@aurelin.shop

Business Address: 208 Burrington Rd, Greenville North Carolina 27834, United States

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